• 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
New installation-getting an error when launching the app
#21
(04-03-2021, 04:30 PM)TonyAro Wrote: I've stumbled upon a solution that makes little sense but it works for me.

Before opening the computer app, I logged into JamKazam through my browser (Chrome).
Then I opened the JamKazam app on my computer and I do not get the error, "Can not close audio output IO subsystem..."

There is also an update to Big Sur 11.2.3 I don't know if this helped.

Good Luck.

Helped with me, thanks a lot!  Smile
  Reply
#22
(04-03-2021, 04:30 PM)TonyAro Wrote: I've stumbled upon a solution that makes little sense but it works for me.

Before opening the computer app, I logged into JamKazam through my browser (Chrome).
Then I opened the JamKazam app on my computer and I do not get the error, "Can not close audio output IO subsystem..."

There is also an update to Big Sur 11.2.3 I don't know if this helped.

Good Luck.

Tried this!

No joy. (I used Safari, I don't like Chrome for various reasons).

I get the same error message. At least this time I get a diagnostic out of it...


Attached Files
.txt   JamKazam Error Log.txt (Size: 106.84 KB / Downloads: 4)
  Reply
#23
(04-06-2021, 06:06 PM)cvnasipak Wrote:
(04-03-2021, 04:30 PM)TonyAro Wrote: I've stumbled upon a solution that makes little sense but it works for me.

Before opening the computer app, I logged into JamKazam through my browser (Chrome).
Then I opened the JamKazam app on my computer and I do not get the error, "Can not close audio output IO subsystem..."

There is also an update to Big Sur 11.2.3 I don't know if this helped.

Good Luck.

Tried this!

No joy. (I used Safari, I don't like Chrome for various reasons).

I get the same error message. At least this time I get a diagnostic out of it...
Well, try installing Chrome for just this once.  Since I've found this solution, I no longer have to sign in through my Browser any more. Seems I can open the JamKazam app directly.  Good luck. If you find another solution, let us know.
  Reply
#24
(04-06-2021, 06:57 PM)TonyAro Wrote:
(04-06-2021, 06:06 PM)cvnasipak Wrote:
(04-03-2021, 04:30 PM)TonyAro Wrote: I've stumbled upon a solution that makes little sense but it works for me.

Before opening the computer app, I logged into JamKazam through my browser (Chrome).
Then I opened the JamKazam app on my computer and I do not get the error, "Can not close audio output IO subsystem..."

There is also an update to Big Sur 11.2.3 I don't know if this helped.

Good Luck.

Tried this!

No joy. (I used Safari, I don't like Chrome for various reasons).

I get the same error message. At least this time I get a diagnostic out of it...
Well, try installing Chrome for just this once.  Since I've found this solution, I no longer have to sign in through my Browser any more. Seems I can open the JamKazam app directly.  Good luck. If you find another solution, let us know.

This worked and the app now runs, but we seem to be having some audio issues between me and the other participant I was trying to play with.
All I hear from their end is a high-pitched buzz. Wondering if we have some sort of configuration mismatch.

ETA: Tested with FaceTime and it seemed to work well at first but sound from his end cuts out after a few moments. Looks like there may be a non-JK problem there.
  Reply
#25
(03-28-2021, 07:18 PM)cvnasipak Wrote: Brand new JK user here, I actually purchased this MacBook specifically for JK. I'm running an Intel MBP2020 with Big Sur (11.2.3) and a FocusRite Solo connected by a USB-C cable. I have a functional ethernet connection (I'm using it to browse this page now).

When I try to launch JK (1.0.3747) I get the same "cannot shut down audio" error message.

I have checked the activity monitor and there is no entry for "coreaudiod". I tried killing it from the terminal using "sudo killall coreaudiod" as I launched the app, but I get no error from the kill command and JK still throws the same error.

Same situation here, none of the proposed solutions works. MacBook Pro Big Sur 11.2.3. Just updated to Big Sur, did not know JK will stop working. Have no clue about what to try
  Reply
#26
JK client does work under Big Sur. I just upgraded from Catalina, and it's working fine. I made certain that all of the 3rd party hardware and software I use is up to date and compatible with Big Sur before installing the new OS.

I don't doubt that some folks are having problems using JamKazam and Big Sur, but for many, it's not an issue.
  Reply
#27
I just tackled this problem for a new user getting rather frustrated with JK. It appears to be a problem with Big Sur and the coreaudiod, and the instructions here allowed JK to function correctly: https://discussions.apple.com/thread/252038194
  Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)