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JK won't load - since Fri Feb 19
(02-24-2021, 12:50 AM)Richard Orr Wrote: I am having a terrible time since I downloaded the latest version of JK. Every time I open the Jk app, I get a black screen saying "Reattempting to load jamkazam.com ..." this has been going on for a week now.  I have rebooted my router and my iMac; deleted all the extra Focusrite baggage; deleted all JK stuff and started from scratch--nothing!  I can't even get in touch with administration to cancel my subscription for the very poor setup. Jamulus works just fine.
Hi Richard, you can report a problem through this portal:   https://www.jamkazam.com/help_desk
I've been on this program since March 2020, and am pretty pleased with their ability to fix the myriad of issues that come up as this program develops.
If you can contact them and help them fix your issue, then it can help others with the same issue.
I'm pretty pleased that I'm back working well since noon today.
Hope you can get it going - when it works, it works really well...

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RE: JK won't load - since Fri Feb 19 - by JiminSalmonArm - 02-24-2021, 01:04 AM

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