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Computer display issues with audio setup JK
#1
    Computer: Dell XPS 15 9560 laptop 
Windows: Windows 10 Home version 1909

After clicking "NEXT" in the "Add New Gear" screen, the screen becomes scrambled with unreadable text (see file attachment).
(Note: I found that if I copy and paste text to a Word document, I am able to clearly read the text.)

I would greatly appreciate any assistance in resolving this problem.
  Reply
#2
(12-26-2020, 08:34 PM)hhoffman Wrote: Computer: Dell XPS 15 9560 laptop 
Windows: Windows 10 Home version 1909

After clicking "NEXT" in the "Add New Gear" screen, the screen becomes scrambled with unreadable text (see file attachment).
(Note: I found that if I copy and paste text to a Word document, I am able to clearly read the text.)

I would greatly appreciate any assistance in resolving this problem.

>>>
Looks like your font size is rather too large.
With [ctrl] +/- you can change this up & down.
Also going to full screen for the app may help.
  Reply
#3
(12-26-2020, 10:40 PM)Dimitri Muskens Wrote:
(12-26-2020, 08:34 PM)hhoffman Wrote: Computer: Dell XPS 15 9560 laptop 
Windows: Windows 10 Home version 1909

After clicking "NEXT" in the "Add New Gear" screen, the screen becomes scrambled with unreadable text (see file attachment).
(Note: I found that if I copy and paste text to a Word document, I am able to clearly read the text.)

I would greatly appreciate any assistance in resolving this problem.

>>>
Looks like your font size is rather too large.
With [ctrl] +/- you can change this up & down.
Also going to full screen for the app may help.

Tha nk you for your assistance, as this was very helpful in resolving my display problem.

This is what I found:
1. Using "[ctrl] +" made the font size larger, but did not unscramble the text, so it did not help.
2. Using "[ctrl] -" resulted in unscrambling the text but the font size was way too small
3. By turning on Windows Magnifier using "[Windows logo key] +"  I was able to clearly see the text, unscrambled, at a setting of 300%.

Thank you once again for your assistance!
Wi$ng you a very Happy New Year!
-Harvey Hoffman
  Reply
#4
(12-27-2020, 03:19 PM)hhoffman Wrote:
(12-26-2020, 10:40 PM)Dimitri Muskens Wrote:
(12-26-2020, 08:34 PM)hhoffman Wrote: Computer: Dell XPS 15 9560 laptop 
Windows: Windows 10 Home version 1909

After clicking "NEXT" in the "Add New Gear" screen, the screen becomes scrambled with unreadable text (see file attachment).
(Note: I found that if I copy and paste text to a Word document, I am able to clearly read the text.)

I would greatly appreciate any assistance in resolving this problem.

>>>
Looks like your font size is rather too large.
With [ctrl] +/- you can change this up & down.
Also going to full screen for the app may help.

Tha nk you for your assistance, as this was very helpful in resolving my display problem.

This is what I found:
1. Using "[ctrl] +" made the font size larger, but did not unscramble the text, so it did not help.
2. Using "[ctrl] -" resulted in unscrambling the text but the font size was way too small
3. By turning on Windows Magnifier using "[Windows logo key] +"  I was able to clearly see the text, unscrambled, at a setting of 300%.

Thank you once again for your assistance!
Wi$ng you a very Happy New Year!
-Harvey Hoffman
You can also permanently override the default Windows video scaling to improve your display text.
  Reply


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