JamKazam Forums   ›   Jamkazam Forums   ›   Help with Live Jamming Sessions   ›   User Support Down?

  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
User Support Down?
pledwigbiz@gmail.com
Junior Member
**
Joined: Apr 2020
Posts: 3

Reputation: 0
#1
04-06-2020, 10:11 PM
Is the user support down? When I click the link to the "JamKazam Support Center" from the app, I get this message
"Sorry, we couldn't find that page. Maybe it was moved, deleted, or you accidentally mistyped the URL."

April 6, 2020
  Reply
gsimoner@home.nl
Junior Member
**
Joined: Mar 2020
Posts: 2

Reputation: 0
#2
04-07-2020, 05:10 AM
...yes, same problem since I installed jamkazam a week ago...I guess they are busy to change the servers at the moment Huh...
  Reply
jheartsill@gmail.com
Junior Member
**
Joined: Mar 2020
Posts: 2

Reputation: 0
#3
04-09-2020, 11:48 PM
yeah. same here.

this is not helping me use the app.
  Reply
Dimitri Muskens
Techie IT/Audio
****
Joined: Apr 2020
Posts: 640

Reputation: 53
#4
04-10-2020, 12:50 AM
(04-09-2020, 11:48 PM)jheartsill@gmail.com Wrote: yeah. same here.

this is not helping me use the app.

>>>
Please search this forum for your question/problem.
If not already covered create a new topic for your specific situation.
  Reply
pledwigbiz@gmail.com
Junior Member
**
Joined: Apr 2020
Posts: 3

Reputation: 0
#5
04-10-2020, 03:51 AM
Why are you guys needing user support? My problem is that I opened an account, installed the app, and am at the required next step of testing my network connection. Usually, their server is down, but sometimes it connects to the server but then times out and the test fails. I have read from another thread that their severs are overloaded and they are rebooting them once an hour, which is why I sometimes get a connection. The timeout, I assume is also related to the traffic, but I don't know for sure. That is why I want to contact user support. 
    Anyone else in the same boat?
  Reply


Forum Jump:


Users browsing this thread: 4 Guest(s)