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+--- Forum: Help with Live Jamming Sessions (https://forum.jamkazam.com/forumdisplay.php?fid=19)
+--- Thread: User Support Down? (/showthread.php?tid=238)
User Support Down? - pledwigbiz@gmail.com - 04-06-2020
Is the user support down? When I click the link to the "JamKazam Support Center" from the app, I get this message
"Sorry, we couldn't find that page. Maybe it was moved, deleted, or you accidentally mistyped the URL."
April 6, 2020
RE: User Support Down? - gsimoner@home.nl - 04-07-2020
...yes, same problem since I installed jamkazam a week ago...I guess they are busy to change the servers at the moment
...
RE: User Support Down? - jheartsill@gmail.com - 04-09-2020
yeah. same here.
this is not helping me use the app.
RE: User Support Down? - Dimitri Muskens - 04-10-2020
(04-09-2020, 11:48 PM)jheartsill@gmail.com Wrote: yeah. same here.
this is not helping me use the app.
>>>
Please search this forum for your question/problem.
If not already covered create a new topic for your specific situation.
RE: User Support Down? - pledwigbiz@gmail.com - 04-10-2020
Why are you guys needing user support? My problem is that I opened an account, installed the app, and am at the required next step of testing my network connection. Usually, their server is down, but sometimes it connects to the server but then times out and the test fails. I have read from another thread that their severs are overloaded and they are rebooting them once an hour, which is why I sometimes get a connection. The timeout, I assume is also related to the traffic, but I don't know for sure. That is why I want to contact user support.
Anyone else in the same boat?