Setup Wizard Fails - Ended Prematurely

[musicianmagic]

Windows 10. This is the first app that has failed to install on this computer I've had for a year. I've tried rebooting. Downloaded the installation 3 times. Still same error message.
Unfortunately the error message does not indicate anything. 

JamKazam 1.0.3928 Setup Wizard ended prematurely

[Jamkazam]

If you are willing to debug a bit, try this:


Open a command prompt (in the search bar in the bottom left of Windows, search for cmd.exe)


So once the command prompt is showing (it's a mostly-black terminal where you can type into), paste this:

msiexec /i "%USERPROFILE%\Downloads\JamKazam-1.0.3928.msi" /L*V "out.log"

The thing I'm assuming here is that your downloading JamKazam.msi file is in your Downloads directory. It probably is, but not always if you've configured things in a non-default way in Windows.

If the command above is successful, the installer will open up like normal.  Click next-next-next until it fails, as you normally would.

After it's done, back in the command prompt, type this:

start .

This will open up Windows Explorer in the same directory as 'out.log'; so it should be easy now to attach to an email by dragging to gmail or whatever your email app/provider is. If you can send that to support@jamkazam.com, we'll take a look!  Hopefully an error is in there!  

Please make the subject line MSI Log From Forums. 
Seth