Setup Wizard Fails - Ended Prematurely - Printable Version +- JamKazam Forums (https://forum.jamkazam.com) +-- Forum: Jamkazam Forums (https://forum.jamkazam.com/forumdisplay.php?fid=1) +--- Forum: Help with Windows Client Problems (https://forum.jamkazam.com/forumdisplay.php?fid=10) +--- Thread: Setup Wizard Fails - Ended Prematurely (/showthread.php?tid=1770)

Setup Wizard Fails - Ended Prematurely - musicianmagic - 12-05-2020 Windows 10. This is the first app that has failed to install on this computer I've had for a year. I've tried rebooting. Downloaded the installation 3 times. Still same error message. Unfortunately the error message does not indicate anything.  JamKazam 1.0.3928 Setup Wizard ended prematurely RE: Setup Wizard Fails - Ended Prematurely - Jamkazam - 12-05-2020 If you are willing to debug a bit, try this: Open a command prompt (in the search bar in the bottom left of Windows, search for cmd.exe) So once the command prompt is showing (it's a mostly-black terminal where you can type into), paste this: msiexec /i "%USERPROFILE%\Downloads\JamKazam-1.0.3928.msi" /L*V "out.log" The thing I'm assuming here is that your downloading JamKazam.msi file is in your Downloads directory. It probably is, but not always if you've configured things in a non-default way in Windows. If the command above is successful, the installer will open up like normal.  Click next-next-next until it fails, as you normally would. After it's done, back in the command prompt, type this: start . This will open up Windows Explorer in the same directory as 'out.log'; so it should be easy now to attach to an email by dragging to gmail or whatever your email app/provider is. If you can send that to support@jamkazam.com, we'll take a look!  Hopefully an error is in there!   Please make the subject line MSI Log From Forums.  Seth