approvaLrequired ??? (I was invited tho...)

[nyCecilia]

Hi, newbie here (of course) but I've already searched the forum and can't seem to find anyone reporting this issue.

I've been invited to a session... the host and I have chatted via JamKazam so I know that things are up and running.

I RSVPd to the session.  The host accepted my RSVP.  I tried to get in, and got the message "approvaLrequired".

What does this mean?  As I said, the host and I tried it out prior to the session, so we know we can at least chat.  Host invited me, approved me.  Then invited me again.  Each time I get the same message, with no clue as to how to proceed to get approval for a session I've been invited to.

I tried to check latency to see if this was an issue.  When I set it up this morning, the test came back fine (obviously, as we were able to be in a session together and chat).  Now when I go to check the network, I get the message No Test Servers Found.  This appears to be common and according to the posts I read does not indicate that there is suddenly a problem where there once was none.

Please advise.  TIA!

Cecilia

[Zlartibartfast]

yes, the test server(s) are almost never available these days. No Matter.

I haven't experienced the issue you describe, but maybe there is a work-around. This requires that you and your host friend be "friends" in JamKazam.

One of you create a scheduled session, "Friends Only", naming each participant, maybe 30 minutes in advance. This is how I typically have rehearsals with my band mate; seems to work OK.

[nyCecilia]

yes, the test server(s) are almost never available these days. No Matter.

I haven't experienced the issue you describe, but maybe there is a work-around. This requires that you and your host friend be "friends" in JamKazam.

One of you create a scheduled session, "Friends Only", naming each participant, maybe 30 minutes in advance. This is how I typically have rehearsals with my band mate; seems to work OK.

Right, as I explained, we did this already.  The host and I are already friends and we did a test session in advance to make sure I was connected properly and that we could hear each other adequately.  Everything went well.  I RSVPd to the host's session, which started roughly an hour later. 

I've since spent an hour and a half trying to get into the session, where the host and I are already friended, we've tested that we are connected and can hear each other.  But I cannot get into the session.  Every time I try to get into the session, I get the message that approvaLrequired with no suggestion as to what I should do to get approval from my friend the host who invited me to the session and already approved my RSVP.

Thanks anyway.  Maybe I just won't ever get into a session. 

[Zlartibartfast]

Apologies; I failed to digest all the information you provided.


don't despair - there's probably an answer to this.

2 things:
Try a "Quick Start Friends" session. No RSVP required. Same results, or different from your other attempts?

From the Manage menu in JaKazam, select Generate Support/Log. For myself, using Mac, this pops up the Console with a lot of info - not sure how Windows handles this, but it should be a similar result - a searchable log.

[nyCecilia]

Apologies; I failed to digest all the information you provided.


don't despair - there's probably an answer to this.

2 things:
Try a "Quick Start Friends" session. No RSVP required. Same results, or different from your other attempts?

From the Manage menu in JaKazam, select Generate Support/Log. For myself, using Mac, this pops up the Console with a lot of info - not sure how Windows handles this, but it should be a similar result - a searchable log.

No worries

I've had no problem getting into "Quick Start Friends" as I've done it several times now.  I just did it again this morning.  Someone in the chat mentioned something not working yesterday and I wonder if that was the problem?  The next jam isn't for a few days so I'll have to wait to see if it happens again.  It's just bizarre that I can do a quick start and chat but I can't join an actual jam. 

I can generate the support log but no idea what to do with it.  Tried searching that weird approvaLrequired message but it's not in there.

[Zlartibartfast]

I'm thinking the problem is on the server side, not client side. The server is responsible for setting up the session, so your logs might not show anything