Network check

[Jonathan W]

Today I tried to connect with a JK friend in Australia for a session, but could not (we communicated by WhatsApp!). Eventually I found that JK could not verify my network connection, even though I was using an Ethernet cable as instructed (audio and video set up registered as good)  When I tried to access the JK support desk - as suggested - it was unavailable.  This is still the case.  Can anyone help?  

Thanks,
Jonathan (UK)

[Hans Peter Augustesen]

JK support desk is unavailable, yes.

Luckily there is not much need for it now.

This forum has replaced it, so to speak. At least partly.

TEST NETWORK is not working for the moment.

Search here in forum for "test network" and so.

Or/and read this from

Frequent topics, in short
https://forum.jamkazam.com/showthread.php?tid=284

"5. TEST NETWORK is not working for the moment.

Just ignore for the moment - and proceed !!!

JamKazam try to fix it. It was proclamated for a couple of days ago (and several other times, I think)
It should be a complicated matter.
It can take weeks or months, I believe.

TEST NETWORK tell about the quality and quantity of the internet connection.
For example how may particitants the connection can support in a session; audio and video.

When I did TEST NETWORK - when it work - my connection could support 8 in a session + 3 or 4 of them with video

Some connections can only support for example 3 with 1 video

I have never heard about a connection that can support more than 8.

Keep that in mind! You will learn by the hard way - sessions breaks apart
"