JamKazam Forums   ›   Jamkazam Forums   ›   Help with Windows Client Problems   ›   uninstall JK

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uninstall JK
whr00@yahoo.com
5stringBill
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Joined: Apr 2020
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#1
04-15-2020, 02:55 PM
I installed JK on a different computer and that took care of my previously posted issue that it wouldn't  let me add 2nd input.  I reinstalled on my original laptop and the issued remained.  I guess there are log or ini files remaining from original install.  How can I remove JK and all associated files so I can get a clean install that will not have the same problem.

thanks
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Dimitri Muskens
Techie IT/Audio
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Joined: Apr 2020
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#2
04-15-2020, 03:20 PM
(04-15-2020, 02:55 PM)whr00@yahoo.com Wrote: I installed JK on a different computer and that took care of my previously posted issue that it wouldn't  let me add 2nd input.  I reinstalled on my original laptop and the issued remained.  I guess there are log or ini files remaining from original install.  How can I remove JK and all associated files so I can get a clean install that will not have the same problem.

thanks
OS?
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whr00@yahoo.com
5stringBill
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Joined: Apr 2020
Posts: 7

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#3
04-15-2020, 03:53 PM
(04-15-2020, 03:20 PM)Dimitri Muskens Wrote:
(04-15-2020, 02:55 PM)whr00@yahoo.com Wrote: I installed JK on a different computer and that took care of my previously posted issue that it wouldn't  let me add 2nd input.  I reinstalled on my original laptop and the issued remained.  I guess there are log or ini files remaining from original install.  How can I remove JK and all associated files so I can get a clean install that will not have the same problem.

thanks
OS?
Windows 7 Pro, Lenovo Laptop 8 GB Ram
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Dimitri Muskens
Techie IT/Audio
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Joined: Apr 2020
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#4
04-15-2020, 04:08 PM
You could try a cleaner like CC.
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whr00@yahoo.com
5stringBill
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#5
04-15-2020, 08:40 PM
(04-15-2020, 04:08 PM)Dimitri Muskens Wrote: You could try a cleaner like CC.
I tried.  No good
thanks
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mabalot
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Joined: Mar 2020
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#6
04-15-2020, 08:59 PM
In the JK app, did you try going to: Audio Gear > then click on "Delete" current audio gear profile under ACTIONS. Leave System Default (Playback Only)
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whr00@yahoo.com
5stringBill
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#7
04-16-2020, 02:19 PM
(04-15-2020, 08:59 PM)mabalot Wrote: In the JK app, did you try going to:  Audio Gear >  then click on "Delete" current audio gear profile under ACTIONS. Leave System Default (Playback Only)
Yes. Still no good. I found solution on jamkazam Facebook page. I located client and audio.ini files, renamed them to .old and reinstalled JK. It’s working now. I think those ini files were located in user/appdata/jamkazam I think. 

Thanks for suggestion
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dwalther
Junior Member
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#8
04-25-2020, 03:45 AM
I am having the same issue. audio.ini got corrupted on two different computers already. Deleting the devices and adding them again no longer works then. Now I can add the tracks once but I can't edit them any more.
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