Audio Grayed Out

[chilimail333@gmail.com]

Hi there, first timer here, trying a session with a friend. I'm greyed out and can't be heard, but I can hear them OK. The system helpfully lets us both know this fact... I'm using a Yamaha MG16XU mixer as my interface to a MacBook Pro cabled directly to a Telstra Smartmodem. Any of the million potential culprits more likely than others?

Greg, I'm new to this too but it sounds like you are ahead of me since you can here audio from the other side. I assume you hear yourself when you try a solo session so that would mean the mixer and the Mac are working correctly. So something in your router is letting sound in but blocking it from going out.  Try doing what Dimitri suggested and look into the UDP settings and make sure they are enabled.

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Hi there, first timer here, trying a session with a friend. I'm greyed out and can't be heard, but I can hear them OK. The system helpfully lets us both know this fact... I'm using a Yamaha MG16XU mixer as my interface to a MacBook Pro cabled directly to a Telstra Smartmodem. Any of the million potential culprits more likely than others?

UDP enabled in router?

Dimitri, I'm in the TP Link router. Their is no Section for UDP. But it shows up in Forwarding under Virtual Servers Add New where there is a choice under Protocol of All TCP or UDP. It looks complicated to proceed from there. I was hoping just a simple enable disable choice on UDP 

I'm not sure the problem is the router. I bypassed it and plugged directly into the ISP's modem.  Still audio was grayed out when I tried to join sessions. Could it be that my ISP has blocked the audio packets from leaving or entering their system?

A friend of mine is having the same issue.  He can hear himself on Mac, but he's grayed out to me.  At one point we could hear each other through another user, but we were still both gray to each other.  We also tired using backing track and it was crazy loud.