05-19-2021, 01:39 AM
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Known issue: I can confirm solution below from JKz support works on both Catalina and Big Sur.
Today we released a very significant update to the JamKazam application. This update includes some major surgery on the app, and as a result, you cannot rely on the normal self-updating feature of the application. The next time you want to use the app, you will need to go to https://www.jamkazam.com/downloads to download and install the app fresh from our website. For Mac users, we suggest the extra step of going to your Applications folder and deleting the JamKazam app there before going to the link above to download and install the new app. You can then launch the newly installed app, and all should be working properly.
Known issue: I can confirm solution below from JKz support works on both Catalina and Big Sur.
Today we released a very significant update to the JamKazam application. This update includes some major surgery on the app, and as a result, you cannot rely on the normal self-updating feature of the application. The next time you want to use the app, you will need to go to https://www.jamkazam.com/downloads to download and install the app fresh from our website. For Mac users, we suggest the extra step of going to your Applications folder and deleting the JamKazam app there before going to the link above to download and install the new app. You can then launch the newly installed app, and all should be working properly.