Problems inputing Audio Gear source

[memerunner]

I'm using a Macbook 2017 with Catalina and a Steinberg UR22C audio interface. 

I just installed the latest build 2.0 of JamKazam.

I'm following instructions on this page
https://jamkazam.freshdesk.com/support/s...tup-wizard

That looks like a website page. When I go there, it doesn't feature an audio gear link above the video gear, as in the instructions photo.

SEE ATTACHMENT

I tried going into the JamKazam app, and there, when I go to Account, the following page is blank.

SEE ATTACHMENT

Having a lot of troubles getting JamKazam setup, and if anyone can help me sort this out, I'd be grateful.

Doug

>>>
Hover over the white down arrow next to your user name.
A drop down will unfold
Fourth option down should read 'Audio Gear' - click that
Take it from there.

I do assume you are logged into the actual program/app you have installed and not onto the JKz website(?!)
(that would explain not having 'Audio Gear' as an option under 'account' ... .)

>>>>>>

Dimitri, thank you for the input. I got it working. May have been the driver, as I'm not sure it loaded the first time I tried. 

My only remaining issue is, I'm getting terrible static in my headset. The guy on the other end could tell I was trying to talk, but couldn't understand anything I was saying.

I'm using my Apple iPhone 3.5mm headset plugged into a 3.5 > 1/4" adapter, and then that's going into the UR22C headphone jack. 

It may be my audio settings?

For playback, I've selected System Default (Playback Only), per the screen grab. Maybe that setting is wrong?

I've also read about turning off Direct Monitoring. It doesn't look like the UR22C has that, although maybe that's the 'Mix' knob on the front of the device, just up and to the left of the headphone jack? Should that be all the way to DAW, vs Input?

Greatly appreciate any help. I did get a taste of playing live over the net and it was fantastic.