Recorded Tracks not synchronised

[lconway]

I have two requests in to the Help Desk for answers to the issues for recording. I have not had a SINGLE successful complete recording EVER on JamKazam. Just did one a few days ago, all of the tracks are reported as successfully uploaded, my computer, internet and JK have all been running since the recording, and tonight the Final Mix is now flagged as MIX FAILED - like most of the rest.

How long has it been since this function worked, and when is it likely to work again? I realize it is not the primary purpose of the program, but it IS a feature, and it is a feature we are now PAYING for. The problem is bad enough, no response is salt in the wound.