Do you have the Focusrite Control app opened while you're adding new gear the JamKazam? Some have said that leaving that app running has an effect. I haven't noticed that to be true, but try anything! After that, I'm sadly out of ideas, given that you've downloaded the correct Focusrite driver for your version and generation of Scarlett interface (mine is the 6i6 2nd gen).
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latency suddenly went from 5 to 7.5
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