No more unassigned input ports

[Scott_Graham]

Hi guys - newbie here.

I have a iRig HD 2 interface.  I had it working using it's driver installed when I plugged it into my Windows 10 PC (but a lot of latency - 20 mSec).  As a result, I installed ASIO4ALL, and found that I no longer had any available input ports when I tried to "Configure Tracks".  I decided to go *back* to my original driver, and found that I'm in the same boat.  I've uninstalled JamKazam, the ASIO4ALL driver, and yet, the situation persists.  (I also noticed despite uninstalling JamKazam, I didn't need to re-login, so I'm not sure whether everything really got properly uninstalled).

I've included screen shots of my Audio Gear page - note that there is only a single mono input, Configure Tracks page, and the resultant error message that occurs if I click on "Add Tracks".

It seems somehow JamKazam thinks I have tracks assigned that I don't?

Any advice?

Thanks,

Scott

Hi, Scott! I have also tried an iRig HD 2, and had latency results similar to yours (as well as a sort of audio "whine", which made it difficult to use). I think this device only has 1 input (guitar/bass/line), so perhaps if there's only 1 input, it's defaulted/assigned in JamKazam. Are you able to remove that audio track and add another one?

Hi, thanks for your response.  

Yes, there is only a single input on the iRig HD 2.  It was working fine (with the exception of marginal internal latency - can't get it much below 20 mSec) until I tried to "improve" things by switching from the default driver to ASIO4ALL.  My problem *was* that NO audio tracks showed up to configure.  However, as of today, I made a *little* progress.  I understand there was an update to JazKazam.  I'm not honestly sure if I received it yet or not, so, I'm not sure if the change I've seen is related to the update, or what I did, which was to reset the audio configuration.  I tried this purely on a whim when I discovered it under the "Manage" menu (top left of the Jamkazam client window).  It's under Audio Settings->Configuration.  After doing this, and going through the adding of the audio gear, I actually had an audio track to add (progress!).  Unfortunately, after clicking on "Update" and selecting my instrument (double bass), the page doesn't seem to have any kind of "Save" associated with it.  Just a "Close" button.  After clicking on "Close", unfortunately, the one audio track didn't update with the instrument information.

Unfortunately, I don't know how to control the order of the screenshots, but I have shots of the Audio Gear Setup Page where I added the iRig HD 2 today, the Configure Tracks before and after adding my instrument (this was progress over my initial post with NO available audio tracks), but you'll notice they look the same, because the instrument didn't seem to be saved, and the update tracks after instrument selection (which appears the same as prior to clicking on "Update").

Thanks for reading this.  Any advice is appreciated.

Scott

Problem Solved!

The issue appears to be a bug associated with the "Upright Bass" instrument selection from the Instrument drop down box.  A friend of mine confirmed this using a Mac version of Jamkazam as well (I'm using Windows).  Perhaps there are issues with other instrument selections in the selection drop down box?  Is there a way to make a bug report to anyone?

By the way, my workaround was to select "Electric Bass" as the instrument (that's the instrument I had originally selected when things were working - it just never dawned on me that that could be the problem, but there's another JamKazam using on here that is also a double bass player, and he is having a similar problem).