07-23-2020, 05:42 PM
(07-21-2020, 11:33 PM)rebshlomo Wrote:(07-21-2020, 09:04 PM)MartinB Wrote: I had the same problem with my Scarlett 2i2 3rd gen when updating the Scarlett Control software to the newest version 3.6.0. Fortunately I still had the installation file for the old version (3.5.0). Going back solved the problems.I just setup my Scarlett 2i2 on a Dell XPS8700 16GB RAM Intel i7-4790 with SSD, a screaming fast Win10 PC, and cannot get latency below 80ms.
I contacted the Focusrite support which acknowledged the problem but blamed the JamKazam software. As a workaround they recommended to go into
Manage / Audio Settings / Audio Booster
and reduce the Frame Size to 1 ms or 2 ms there.
Where can I get the older version of the Scarlett Control Software? Can I get it from you via OneDrive or iCloud?
I have spent about 2 hrs fooling with JamKazam to try to get my latency down, but no matter what I change in buffer size, it resets to 880 and my latency is 80ms.
Thanks
Hi Martin, believe me, i'm not expert, just starting with Jamkazam, one thought was how is router/modem and internet speed? If you are using one from your internet provider you may want to consider purchasing your own. Best Buy has a good selection. Also, I'm assuming you are using an Ethernet connection cable from your computer to your router, yes? I think that is the best way. Good luck, Marilyn