Need help with setting up Scarlet 2i2 Gen3. Please!

[rebshlomo]

I had the same problem with my Scarlett 2i2 3rd gen when updating the Scarlett Control software to the newest version 3.6.0. Fortunately I still had the installation file for the old version (3.5.0). Going back solved the problems.

I contacted the Focusrite support which acknowledged the problem but blamed the JamKazam software. As a workaround they recommended to go into

Manage / Audio Settings / Audio Booster

and reduce the Frame Size to 1 ms or 2 ms there.

I just setup my Scarlett 2i2 on a Dell XPS8700 16GB RAM Intel i7-4790 with SSD, a screaming fast Win10 PC, and cannot get latency below 80ms.

Where can I get the older version of the Scarlett Control Software? Can I get it from you via OneDrive or iCloud?

I have spent about 2 hrs fooling with JamKazam to try to get my latency down, but no matter what I change in buffer size, it resets to 880 and my latency is 80ms.
Thanks