06-12-2020, 03:12 PM
(06-11-2020, 07:57 PM)Zlartibartfast Wrote: Apologies; I failed to digest all the information you provided.
don't despair - there's probably an answer to this.
2 things:
Try a "Quick Start Friends" session. No RSVP required. Same results, or different from your other attempts?
From the Manage menu in JaKazam, select Generate Support/Log. For myself, using Mac, this pops up the Console with a lot of info - not sure how Windows handles this, but it should be a similar result - a searchable log.
No worries
I've had no problem getting into "Quick Start Friends" as I've done it several times now. I just did it again this morning. Someone in the chat mentioned something not working yesterday and I wonder if that was the problem? The next jam isn't for a few days so I'll have to wait to see if it happens again. It's just bizarre that I can do a quick start and chat but I can't join an actual jam.
I can generate the support log but no idea what to do with it. Tried searching that weird approvaLrequired message but it's not in there.