05-25-2020, 11:50 PM
Alan,
Thanks for mentioning he is elderly - i get it.
Forget your explaining your settings and how you hear him, for now. Instead, the focus should be on what he is reporting from his own monitoring perspective. He is monitoring distortion at his end, while you are not. This was clear in the initial post. Generally speaking it sounds like he's overloading his input with the keyboard
Do we know what Interface he is using, keyboard, and how it's connected? Is he using Headphones?
It sounds like he has the keyboard input connected to one of the Mic inputs of the Audio Interface which is a high impedance pre-amped input for Microphone. Thus, keeping the keyboard levels at a minimum. A mic would not have this issue since the inputs are compatible with the input impedance, thus no distortion. Since Keyboard has a built in pre amp it easy to overload the input and even at a minimum volume can result in distortion.
What interface is he using?
GDJ
Thanks for mentioning he is elderly - i get it.
Forget your explaining your settings and how you hear him, for now. Instead, the focus should be on what he is reporting from his own monitoring perspective. He is monitoring distortion at his end, while you are not. This was clear in the initial post. Generally speaking it sounds like he's overloading his input with the keyboard
Do we know what Interface he is using, keyboard, and how it's connected? Is he using Headphones?
It sounds like he has the keyboard input connected to one of the Mic inputs of the Audio Interface which is a high impedance pre-amped input for Microphone. Thus, keeping the keyboard levels at a minimum. A mic would not have this issue since the inputs are compatible with the input impedance, thus no distortion. Since Keyboard has a built in pre amp it easy to overload the input and even at a minimum volume can result in distortion.
What interface is he using?
GDJ