App doesn't open win 10

[ltroiani@gmail.com]

I am the admin for my machine. I'm tried to execute the app as admin and same issue.

Have you used Jam kazam before, or is this a new install. If you are lucky and it worked previously do you have System Restore setup? This would allow you to attempt a rollback to before you had the issue?

Unfortunately not, I am a new user. I recently re-imaged my computer and it was terrible after the re-image. I've then reinstalled all the drivers from the manufacturer and it has been working good so far. The first "problem" I have is not being able to use JamKazan. I have some band mates that wanted to play during this quarantine. It a bummer not being able to do so. 
I appreciate your help. Not sure what else I should try. I don't want to go the path of re-installing windows again.