04-28-2020, 01:45 AM
(04-25-2020, 08:04 AM)Cobbyco Wrote:Im running Catalina and a 2019 iMac with the dreaded “Reattempting to load” message..... we need some help! Ive sent several support logs but have heard nothing.(04-02-2020, 03:28 PM)JonathanReiff Wrote: I signed up for the app last night and downloaded it to my Mac this morning. However, it crashes every time I try to open it. I have e-mailed customer support just now.
Hi,
Have you made any progress with this? I have exactly the same issue on my iMac, which has the latest version of OSX. I tried it on an old MacBook Air which hasn't been updated for a long time and it works OK.
I thought maybe it is an issue with the latest version of Catalina but don't see many other people reporting the issue.
Very frustrating!!