04-25-2020, 10:23 AM
(This post was last modified: 04-25-2020, 10:25 AM by Dimitri Muskens.)
(04-25-2020, 08:04 AM)Cobbyco Wrote:(04-02-2020, 03:28 PM)JonathanReiff Wrote: I signed up for the app last night and downloaded it to my Mac this morning. However, it crashes every time I try to open it. I have e-mailed customer support just now.
Hi,
Have you made any progress with this? I have exactly the same issue on my iMac, which has the latest version of OSX. I tried it on an old MacBook Air which hasn't been updated for a long time and it works OK.
I thought maybe it is an issue with the latest version of Catalina but don't see many other people reporting the issue.
Very frustrating!!
>>>
So, did you try the 'Search' function on this forum and come across this (link underneath) and try that?
https://forum.jamkazam.com/showthread.php?tid=301
NB - and don't worry about any 'test network and/or test servers not being available', just proceed.