JamKazam Forums   ›   Jamkazam Forums   ›   Help with Network Gear   ›   After 2020-04-12 update, error Communication with the JamKazam network service timed

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After 2020-04-12 update, error Communication with the JamKazam network service timed
tfabris
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Joined: Mar 2020
Posts: 13

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#1
04-13-2020, 12:02 AM
JamKazam was updated today to version 1.20 - "1.0.3657".

I'm on MacOS catalina, connected to the internet via Ethernet. I tried "Test Network" and it says:

"Communication with the JamKazam network service timed out. Please contact support."

When I press the Contact Support link, it gets a 404 error as shown in the attached screen shot.


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Patrice Brousseau
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Joined: Apr 2020
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#2
04-13-2020, 04:36 AM (This post was last modified: 04-13-2020, 06:39 AM by Patrice Brousseau.)
I have the same type of message but I'm able to run a session anyway. I would guess that's a problem on their side.

Try a session and you'll see.
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Dimitri Muskens
Techie IT/Audio
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Joined: Apr 2020
Posts: 640

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#3
04-13-2020, 10:35 AM (This post was last modified: 04-13-2020, 10:37 AM by Dimitri Muskens.)
Testservers are hit 'n miss. It's a known issue. Discussed many times and actually in the first post of the forum pages.
Don't worry about it, just proceed.
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