Recording final mix

[mabalot]

We made our first recording a few days ago. In my file manager all the tracks are showing as Uploaded, but the Mix has now been showing as Queued for several days. Is this normal, or is there something we are missing - I wondered if for example if all participants needed to be on-line for the mix to download.

Any help would be appreciated

Yes everyone (not at once) needs to be online for the download process to complete. The server is overloaded with a lot of stuff and it may take a while for everything to complete.