Alesis IO4 Issues

[wpbooth]

I’m trying to set up an Alesis IO4 with JK.  When I go to set up new gear I get the option of the IO4 as input and also the asio4all.  When I choose the IO4 I get lots of messages from JK about sample rate mismatch ie 44100 + 48000 but then with out touching anything I get a message about 48000 and 96000 then another saying 32000 is not supported ??  It then says the IO4 is not connected (which it is and works fine with my DAW).  Choosing asio4all gives very poor io and says gear fails the test.  I’m on Windows 10.  Any ideas anyone ?