01-21-2023, 11:27 AM
(01-20-2023, 05:03 PM)Sticks Wrote: I had the Support team helping me this week (January 16, 2023) with a minor issue, it was solved within 25 minutes.
Whoever posts in this forum that there is no support at JK, these people are wrong and not telling the truth. Bad!
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Thank you Sticks and you are absolutely right!
The actual intended means of support by JamKazam are very much in place and active. So,
https://jamkazam.freshdesk.com/support/home
+ the email address on the bottom of every page on this forum and the support request link within the JamKazam app/program are there to help users with individual challenges. (Pls bear in mind that some support options are only available to users on specific payment plans. This can be found here: Level of support)
This forum is a JKz user community hangout, setup to communicate with & possibly help (and learn from) each other. Even if at times devs from JKz visit here, make announcements and answer the odd question, this forum is NOT an official support channel from JamKazam.
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> Tamacti Jun <