Paid Subscriptions

[Don Cody]

I would suggest that JamKazam needs to: (1) provide more clarity regarding the relevance of higher bit-rates allowed in higher paid tiers (normally 128kbps is enough for good audio, as in MP3 files, but presumable it degrades faster when there's Internet congestion and latency); (2) provide a more modern user interface with user-friendly menues and more recommendations for choosing among configuration options (including differentiating between recommended vs. use with caution), and with more complete recommendations for choosing adequate and appropriate personal hardware configurations and network speeds/settings; (3) provide the option for subscribers to opt out of recurring charges unless authorized every month or every year (it's not clear that this option will exist - but no one likes a surprise charge a month or year later); and (3) improve software testing and versioning control (In my information technology management career, i.e. the career that actually made lots of money - lol, I've never seen software that had so many and so frequent version updates - typically there is more robust software update testing and staging before it is put into production).  Additionally, I would add that people are unlikely to subscribe or continue to subscribe if the software remains as buggy as it has been - which defeats the purpose of raising revenue for improvements.  I presume that JamKazam will use a distributed, multi-tiered computer platform approach to minimize performance issues (which doesn't come cheaply).  The platform needs to move to stability quickly if JamKazam expects to have paid subscribers.  Musicians will be willing to support development of this platform - but not if it continues to fall short when more than a few join any one session and latency problems, drop outs and other serious performance degradation begins to occur.