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Jamkazam is moving onto Paid Subscriptions. Donors and volunteers' thoughts?
#39
Music 
(10-25-2020, 09:53 PM)Yoon Lee Wrote: Hi, everyone. 

I just tried opening Jamkazam on my mobile device and found the updated jamkazam webpage showing planned monthly pricing for a number of subscription tiers. 

https://jamkazam.com/remote-music-rehearsals/

Free versions would be limited to 4hrs/month, with each session being limited to 1hr/month, and three paid tiers being offered. 
I re
I understand that Jamkazam now has a sizable community of users and assume that there are cost involved in hosting servers, maintenance and development etc. So Jamkazam finding a sustainable way of growth is something I've been looking forward to, and I believe this wish is shared among many. 

My question is rather, if the existing members had received any newsletters or announcement regarding this change, ESPECIALLY the volunteers and the donors who is helping Jamkazam reach their fundraising goal and more. (no-strings-attached, goodwill donations as far as what I can see)
Seeing the updated page on the plans and pricing without having received any announcement or newsletter, should come as a lack of transparency and consistency to the donors and volunteers, if not all users who are helping to improve Jamkazam by effectively beta testing it as they use it, and actively sending crash reports etc.  
If I may point out as an example, the 'Most Popular' highlight on the middle tier paid subscription plan on their website - I assume this is a common marketing practice yet is a false statement, as nobody on Jamkazam so far could've been a paid subscriber as the plans are listed as 'coming soon' at the time of this posting. Therefore there cannot be any data on which plan is the most popular. 
  • Fellow users, have you received any announcement or newsletter regarding the coming paid subscription plans? 
  • And to the Jamkazam operators, would you share/comment on my concerns regarding the lack of communication on your planned change into a paid subscription service, especially for those who has been volunteers and donors?
  • And again, the community of people who make Jamkazam such a lively and noisy place - what are your thoughts?

Thanks and greetings to everyone, 

- Yoon
I received an announcement through my email regarding the upcoming paid subscriptions on December 3, 2020.  It explained everything in detail, to include the users who donated to the effort.  I understand the need for paid subscriptions as the cost of full time software engineers is not cheap.  From their statement they made approximately $100,000 in donations which is around the average yearly salary of one engineer.  The problem is, one engineer will not be enough to sustain the massive updates they claim to have made, and going forward in the future.  I say "claim" because I have not began testing the updates to measure their success.  We only have thought December to do so.  Beginning January 1 is when a paid subscription will be required.  Until then, any existing users have access to the highest package tier.
Regarding those who donated, they mentioned that if anyone who donated over $50 can email them and maybe work out a deal which would be fair.  I donated because this could be a very handy tool regarding remote practice with my small band.  And if it is worth the money, I will likely be a subscriber.
My worry for this business model is their success depends on subscriptions.  What happens if there are not enough subscriptions to fund the application moving forward?  Definitely in these times, many musicians are looking for ways to jam with each other remotely.  Hopefully some money will be spent on marketing.  The biggest pole in the tent is if the app doesn't satisfy the users, the subscriptions will not be there.  Hopefully this will take off.
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Messages In This Thread
Impact of audio stream quality rates? - by DaveK - 12-04-2020, 09:37 PM
JK moving to paid subscription - by Jonasg - 12-04-2020, 11:12 PM
RE: Jamkazam is moving onto Paid Subscriptions. Donors and volunteers' thoughts? - by creynbud - 12-06-2020, 12:31 AM

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