General Network Advice

[B.B.]

I was trying to connect to a friend which is ok as he is able to join properly to any free Jamkazam session. The problems seems then on my side. The system message states the problem is on the router so I contacted the ISP managing the router and let him make the checks/changes required by the basic configuration I found somewhere on the forum (latency below 20 ms, UPNP enabled, public router,  udpport 12000-12001, of course LAN not wifi, etc.) but it did not help at all. 
Now I can try this Solo session, but could you please help me describing on how to proceed ? Livio from lockdown Italy

1. Open the JamKazam client (not in browser window but the real client!)
2. klick on orange/red square called create session ==> a new window will open 
3. klick on the orange button Quick Start Solo ==> and there you are ....

You should be able to see yourself on the column "my live tracks" and hear yourself and/or your instrument through the monitor ...
hope this helps,
Good luck!