Client stopped working

[m.stockham@comcast.net]

I just had my first jam on jamkazam and really enjoyed it. After my jam I got this message: jamkazam: Live Jamming Music Client has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

I have not heard from windows, how do I correct this?

Any time after I have logged in, if I try to change my audio configuration or join an open jam I get the crash.

Any help will be greatly appreciated.

[Chris Frost]

You dont provide much detail about your setup. ... other than ‘being on windows’ and ‘having managed to join one session’ .... I am assuming that you managed to get the original audio config setup and saved .... but wonder if you remember what settings were made and what diagnostic repots on latency you had? ... i also wonder if anything else has changed between the settings - upgrade of JK, new router, new Audio i/f, new Audio driver....???

Are you able to start a solo session for testing?

You may have corrupt audio settings - worthwhile deleting the audio gear and setting it up again if you can .... if this is not possible you may need to uninstall JK and the JK service and reinstall.

[m.stockham@comcast.net]

You dont provide much detail about your setup.  ... other than ‘being on windows’ and ‘having managed to join one session’ .... I am assuming that you managed to get the original audio config setup and saved .... but wonder if you remember what settings were made and what diagnostic repots on latency you had? ... i also wonder if anything else has changed between the settings - upgrade of JK, new router, new Audio i/f, new Audio driver....???

Are you able to start a solo session for testing?

You may have corrupt audio settings - worthwhile deleting the audio gear and setting it up again if you can .... if this is not possible you may need to uninstall JK and the JK service and reinstall.

After re-setting my audio config I was able to get jamkazam to work correctly. I have found that when I backup during the process, that's when I run into the Client problem.

Thanks for getting back,

Mark Stockham

Motu 896mk3, ASIO drivers, Windows 8,