No headphone output if DAW is at 100%

[DavidH]

I get zero sound from my headphones unless I move my mix knob away from 100% DAW, and I understand that Jamkazam wants 100
% DAW.  The more it moves away the more echo I get, to the extent that other players are complaining.  Any suggestions?
Setinberg UR22C

Thanks!

[Hans Peter Augustesen]

What is your "mix knob"?

What is "100 % DAW" ?

[kkriner@gmail.com]

Hi, DavidH!

Assuming that you are describing turning off the direct monitoring function, and 100% DAW means away from directly monitoring the input (which is what JamKazam needs, you're correct), how are you monitoring the audio output? Through headphones, or some other way? 

If not headphones, try using headphones. 

If you are using headphones, then I'm not sure. :-)

[Hans Peter Augustesen]

DAW means Digital Audio Workstation.

Nothing else.

It can NOT be used here in this case.

It will only confuse the matter

---

Yes, "mix knob" is likely the knob on the audio interface balancing between the two different signals.

"Direct Monitoring" shall simply be OFF.

And the balance knob is simple too. It is just a matter of finding the right balance.

So good - so long!

[DavidH]

Hi, DavidH!

Assuming that you are describing turning off the direct monitoring function, and 100% DAW means away from directly monitoring the input (which is what JamKazam needs, you're correct), how are you monitoring the audio output? Through headphones, or some other way? 

If not headphones, try using headphones. 

If you are using headphones, then I'm not sure. :-)

Hi Kevin,

Thanks for your reply.  I am using headphones.  Despite trying on numerous occasions I was having trouble to get the UR22C to work in JamKazam very well. 

• The UR22C has a MIX knob that adjusts between INPUT - DAW (INPUT is the same as Direct on other audio interfaces).  
  
• JamKazam supposedly wants 100% DAW, but that gives me no sound in my headphones.  
  
• If I turn MIX down towards INPUT the noise gets less, but other participants receive a large amount of echo.  
  
• If I turn the MIX all the way to INPUT their echo goes completely away, but then I can't hear them.    
  

It now seem that I missed a setting in the UR-C software that come with the UR22c.  I had the LOOP BACK switched on, and that was the source of the echo everyone was hearing.  So good news...  the UR22C seems to be working well with JamKazam.   

[Hans Peter Augustesen]

One of the signals comes directly from the audio interface.

The second signal comes directly from JamKazam

JamKazam can be considered a DAW in this context

Where the audio interface is just hardware, so to speak

Just to put some language into order.

As I have written before, the frivolous use of the word DAW brings confusion

[deepstop]

Almost 5 years later, but I had the same problem. With the knob all the way clockwise ("DAW") I could hear anything played by the computer but not myself. I participated in a session (in Norway, from Canada) successfully with the knob backed off from DAW by about 20%, but that is not the recommended practice. I also tried it with Adobe Audition and there was no response on the VU meters with the knob all the way to DAW.

I played around with this for quite some time, and after looking again at the UR22C manual decided to try the dspMixFx utility that comes with the UR22C drivers, just to see if I could get some more information on it. As soon as I ran it, it asked me if I wanted to upgrade the firmware. I did, and after that I noticed two new devices in JamKazam (Left and Right Streaming) plus the original Left and Right ASIO. I still used the latter and all the setup was the same, but after than it worked with DAW all the way clockwise. I tested it with a session between Ireland, UK and Wa$ngton later on in the day (today).

I hope this helps anyone else suffering with the problem on the UR22C. This was on Windows 11.