Please Help

[M.World]

I tried your support section and the link was dead

I wrote to your feedback and was not sure that you received my communication

Here is my message

We are having problems with the software

1.  How can we have our sound engineer mix the live steam from his house?

2.  When recording tracks ... I can only see a stereo pair from the peer musicians ... I would like to see their full track list ... how can I do this ?

3.  How can we broadcast video and audio into Zoom ?

4.  When playing live together and recording ... in the recording the everything sounds in time ... but the next day the tracks get dis-aligned with the peer musicians tracks 

5.  When mixing a recording .. there is no way to bounce a mixed track ?  Is this possible ... and if yes ... how can we do this 

Please help us ...

Thank You 

Be Safe !!!

-m  

[marhdeth]

I’m just a user like you, but I may have some suggestions here...

1) if he joins the session as well, there is a master mix he can control. Just make sure whoever is the session owner goes to the settings and gives him access to the master mix control, then he clicks the Mixer button.

2) I haven’t tried recording yet, (and hear it’s not working great at the moment), but the only way to see everyone’s full input list is in the aforementioned master mixer.

3) JK’s built in streaming options so far only include YouTube, Facebook live, and Twitch. If you want to send it to a zoom session, someone will need audio routing software (Blackhole, loopback2 on mac, Jack audio, virtual audio cable, synchronous audio router on PC). Alternatively you could do it with hardware using two computers and two audio interfaces. This would let you take the stereo output from JK and feed it to your microphone input for Zoom. For video, I’m not sure... but easiest is just have all the musicians join the zoom session individually and mute themselves.

4-5) again I haven’t tried the record feature built in to Jk at all. I will say, however, that I am very much a proponent of everyone running your inputs through a DAW before sending it to JK using aforementioned audio routing software. If everyone did this, they could record their own raw tracks, send them to the sound engineer afterward to sync up and mix. You could also apply effects/VSTs (I believe JK is limited to just one VST per input, unless that changed). Anyway, I made a little tutorial on how to do this in Reaper if this someone more complicated approach interests you - https://forum.jamkazam.com/showthread.php?tid=537

[Hans Peter Augustesen]

There is nothing wrong with the recording function. That will say it is working as it should.

But server mixing of recordings is not working fully.

For example two of my recordings (one week old) is not mixet succesfully.

The other day it was labeled MIX FAILED. Now it is labeled MIX QUEUED.

Another 4 month old recording was for a week ago labeled FAILED MIX, but is now finished with success

The function for sharing server mix to the WEB is not working fully.

It is working in Chrome, Edge and Safari, as far as I know. But it is not working in Firefox and Internet Explorer. Hm!

[marhdeth]

What does it record locally? Your inputs individually, a mix of them, or the JK output? If it records individual inputs you could use those and send them to a mixer to sync up and mix like I was saying above.

[Hans Peter Augustesen]

Here is a example of a list of recorded files.

In this case there is 3 of my tracks. 2 mono track + 1 stereo track.

1 guitar mono track - 1 voice mono track - and 1 stereo track with whatever. Likely it is "empty" - no sound, so to speak

The rest is from other persons. All their tracks is there.

In this case there is only ogg files. But there could have been wav files, too. Wav files would then have been in a seperat folder.

In fact this particular recording has not been done on this PC.

But on another PC. All these files is placed there afterward by the server. Not by me.

In such a case the server will not place any copies of wav files in the folder.
---
Volume in drive C is Boot
Volume Serial Number is 9EEB-412A

Directory of C:\Users\Hans P. Augustesen\Music\JamKazam\Recordings\0bef7567-6d04-48f0-b308-bc7a01bfcea8

29-04-2020 19:46 <DIR> .
29-04-2020 19:46 <DIR> ..
20-04-2020 20:21 154.456 LocalTrack-05986fdc-fdb1-4430-9008-8e90b8667d10.ogg
20-04-2020 20:26 151.184 LocalTrack-121d2373-4023-412e-b597-18ff8ee64d3c.ogg
20-04-2020 20:26 149.254 LocalTrack-2cf1df4e-611e-4e56-ba13-4862bd0585b2.ogg
20-04-2020 20:26 144.729 LocalTrack-36c63491-643f-49fe-ab19-c01933a51d0b.ogg
20-04-2020 20:26 137.808 LocalTrack-71e1df52-cee7-4964-947b-592c58ccc4d1.ogg
20-04-2020 20:27 129.909 LocalTrack-8054f500-278c-483d-91c0-88d59d772ed6.ogg
20-04-2020 20:27 140.854 LocalTrack-8b5a40cc-be5b-46f8-bb3a-fe75d6b26c69.ogg
20-04-2020 20:27 126.166 LocalTrack-9cf74cc4-e368-4b4a-b5e8-2ca4df500028.ogg
20-04-2020 20:27 136.182 LocalTrack-aef3c9cf-58c6-433b-9c54-e00ee705ec34.ogg
20-04-2020 20:26 260.788 LocalTrack-b48350a4-02e7-44be-ac16-d73d04b3b06b.ogg
20-04-2020 20:27 136.514 LocalTrack-b5175ccd-8916-4638-9fd5-bcce53f824c8.ogg
11 File(s) 1.667.844 bytes
2 Dir(s) 1.223.371.796.480 bytes free

---

Usually there will also be a file like this

Mix-357735.ogg

But not in this case. The server has appearently not made a mix, yet