Has anyone had the experience where one player's network or hardware issues can bring down the entire session for everyone?
We had this repeatedly last night, when one specific person entered the session, many others went to 100% packet loss.
He'd leave the session and everything would be normal again.
This was absolutely repeatable.
(03-30-2020, 04:54 PM)Seisiuneer Wrote: Has anyone had the experience where one player's network or hardware issues can bring down the entire session for everyone?
We had this repeatedly last night, when one specific person entered the session, many others went to 100% packet loss.
He'd leave the session and everything would be normal again.
This was absolutely repeatable.
Have been testing the system today from Wales in the UK. Because we are in lockdown then its having to be set up and tested in the same household before we invite others. If we used one machine wirelessly or without a mic then we had this 100% packet loss.
Can you help me and tell me where you adjust for latency and packet losses please? Thanks Sue
03-31-2020, 10:36 PM
(This post was last modified: 03-31-2020, 10:50 PM by Hans Peter Augustesen.)
(03-30-2020, 04:54 PM)Seisiuneer Wrote: Has anyone had the experience where one player's network or hardware issues can bring down the entire session for everyone?
We had this repeatedly last night, when one specific person entered the session, many others went to 100% packet loss.
He'd leave the session and everything would be normal again.
This was absolutely repeatable. Was the player using Wi-Fi?
A bad connection - like Wi-Fi - can disturb a session.
A good connection should not disturb a session
(03-30-2020, 05:24 PM)Sue Wales Wrote: (03-30-2020, 04:54 PM)Seisiuneer Wrote: Has anyone had the experience where one player's network or hardware issues can bring down the entire session for everyone?
We had this repeatedly last night, when one specific person entered the session, many others went to 100% packet loss.
He'd leave the session and everything would be normal again.
This was absolutely repeatable.
Have been testing the system today from Wales in the UK. Because we are in lockdown then its having to be set up and tested in the same household before we invite others. If we used one machine wirelessly or without a mic then we had this 100% packet loss.
Can you help me and tell me where you adjust for latency and packet losses please? Thanks Sue In Manage menu there is some kind of "packet rate configuration"
I dont know excactly what it does - but it had helped at least two persons with "Packet Loss", crackling, audio breaking up etc.
Normally it should not be necessary, I think - only in special cases. But here it is:
Go to Manage
Networking
Packet Rate Configuration
There Network Packet Rate can be changed - from "Auto" ...
(03-30-2020, 04:54 PM)Seisiuneer Wrote: Has anyone had the experience where one player's network or hardware issues can bring down the entire session for everyone?
We had this repeatedly last night, when one specific person entered the session, many others went to 100% packet loss.
He'd leave the session and everything would be normal again.
This was absolutely repeatable. In short, Yes. One person can disrupt a session.
(03-30-2020, 05:24 PM)Sue Wales Wrote: Can you help me and tell me where you adjust for latency and packet losses please? Thanks Sue
I'm also trying to get jamkazam to work from the UK. I've almost given up. I've a wired connection to 76Mbps fibre broadband and have updated my audio device drivers to ASIO. it's better than it was, but I think their servers are west coast USA so there will always be fundamental physics in the way. I have some final testing to do tomorrow, but failing that I've set up a private jamulus server. You need one dedicated to your session but it's very easy to set up (and free as well). The jamulus client "just works" (as long as you have ASIO drivers installed).
My recommendation - if you can't get jamkazam to perform - is to install your own private jamulus server, then all install a jamulus client and connect to it. At worst you all connect via your respective ISP peer points which will probably be in London - but that's better than across the Atlantic and back!
Best of luck!
--Andrew
(03-30-2020, 04:54 PM)Seisiuneer Wrote: Has anyone had the experience where one player's network or hardware issues can bring down the entire session for everyone?
We had this repeatedly last night, when one specific person entered the session, many others went to 100% packet loss.
He'd leave the session and everything would be normal again.
This was absolutely repeatable.
We've been having this issue as well. Have you had any luck working that out?
~Andrew
[quote pid='204' dateline='1585694178']
(03-30-2020, 05:24 PM)Sue Wales Wrote: (03-30-2020, 04:54 PM)Seisiuneer Wrote: Has anyone had the experience where one player's network or hardware issues can bring down the entire session for everyone?
We had this repeatedly last night, when one specific person entered the session, many others went to 100% packet loss.
He'd leave the session and everything would be normal again.
This was absolutely repeatable.
Have been testing the system today from Wales in the UK. Because we are in lockdown then its having to be set up and tested in the same household before we invite others. If we used one machine wirelessly or without a mic then we had this 100% packet loss.
Can you help me and tell me where you adjust for latency and packet losses please? Thanks Sue In Manage menu there is some kind of "packet rate configuration"
I dont know excactly what it does - but it had helped at least two persons with "Packet Loss", crackling, audio breaking up etc.
Normally it should not be necessary, I think - only in special cases. But here it is:
Go to Manage
Networking
Packet Rate Configuration
There Network Packet Rate can be changed - from "Auto" ...
[/quote]
Curious what you changed the Network Packet Rate to? We had a similar issue with one person this evening. Four of us would be in session just fine and the fifth would show up and kill the session. Mainly we all heard a lot of jitter and his packet loss rose to 100%. We all did speedtest.net test to see what our network looked like and the person that had the issues has 25ms of ping latency, which I think may be an issue. Everyone else in or group is less than 20ms, with three of us less than 10 ms...
04-15-2020, 08:25 PM
(This post was last modified: 04-15-2020, 08:30 PM by Tony Eve.)
Our band tried this from Peterborough area in UK.
Our drummer was some 30 miles away and our guitarist only 8 miles away.
The 3 of us all connected via fibre using ethernet not WiFi.
We could jam with the guitar fine but had almighty issues with the drummer who was using his windows 7 64 bit laptop via YAMAHA ASIO drivers for his Steinberg AI2 Audio interface. He oddly enough, had amazing all green lights in his session gear performance, but kept cra$ng out of the session with myself and my guitarist and we could only hear him some of the time and he could only hear each of us separately not all together.
I've got green lights on everything except 12ms latency on the audio interface.
I have 76Mbps fibre using a studio windows 7 64 bit PC (16GB RAM i7 quad core 3.4GHz) Tascam US-322 USB 2.0 Audio Interface ASIO drivers.
Guitarist is using a Windows 10 laptop (I think) and DSL cable broadband with ASIO drivers for his TC Helicon USB audio interface pedalboard.
The strange thing is, that I've had several very successful jams with people in Holland, and Illinois USA and recorded the sessions and had very satisfying results.
So maybe what's been already said in above thread is true....the round trip physics from UK to USA and back to UK for more than a couple of UK based musicians, won't work due to internet latency delay and packet loss, so JamKazam needs to get a server set-up in eg Birmingham so that UK users are not ocean hopping to connect with one another!
(04-15-2020, 08:25 PM)Tony Eve Wrote: Our band tried this from Peterborough area in UK.
Our drummer was some 30 miles away and our guitarist only 8 miles away.
The 3 of us all connected via fibre using ethernet not WiFi.
We could jam with the guitar fine but had almighty issues with the drummer who was using his windows 7 64 bit laptop via YAMAHA ASIO drivers for his Steinberg AI2 Audio interface. He oddly enough, had amazing all green lights in his session gear performance, but kept cra$ng out of the session with myself and my guitarist and we could only hear him some of the time and he could only hear each of us separately not all together.
I've got green lights on everything except 12ms latency on the audio interface.
I have 76Mbps fibre using a studio windows 7 64 bit PC (16GB RAM i7 quad core 3.4GHz) Tascam US-322 USB 2.0 Audio Interface ASIO drivers.
Guitarist is using a Windows 10 laptop (I think) and DSL cable broadband with ASIO drivers for his TC Helicon USB audio interface pedalboard.
The strange thing is, that I've had several very successful jams with people in Holland, and Illinois USA and recorded the sessions and had very satisfying results.
So maybe what's been already said in above thread is true....the round trip physics from UK to USA and back to UK for more than a couple of UK based musicians, won't work due to internet latency delay and packet loss, so JamKazam needs to get a server set-up in eg Birmingham so that UK users are not ocean hopping to connect with one another! >>>
No, that is not the issue. The app only ‘phones home’ to get you all ‘on the same page’. The actual jam/session is a peer-to-peer (p2p) connection between you guys. Your audio/video never touches the JamKazam servers in the US.
Your best bet would be checking the problem peer seriously for possible settings tuning. Also yours could possibly improve by changing frame size and/or bit rates in the app/program. The ‘internet’ (latency & jitter) is the biggest culprit in any connection. So the lower you can get your interface latency, the more room you have for the delay your connections add to the situation.
04-15-2020, 11:31 PM
(This post was last modified: 04-16-2020, 01:21 AM by Hans Peter Augustesen.)
(04-10-2020, 04:03 AM)For one it had a effempmartin68 Wrote: [quote pid='204' dateline='1585694178']
(03-30-2020, 05:24 PM)Sue Wales Wrote: (03-30-2020, 04:54 PM)Seisiuneer Wrote: Has anyone had the experience where one player's network or hardware issues can bring down the entire session for everyone?
We had this repeatedly last night, when one specific person entered the session, many others went to 100% packet loss.
He'd leave the session and everything would be normal again.
This was absolutely repeatable.
Have been testing the system today from Wales in the UK. Because we are in lockdown then its having to be set up and tested in the same household before we invite others. If we used one machine wirelessly or without a mic then we had this 100% packet loss.
Can you help me and tell me where you adjust for latency and packet losses please? Thanks Sue In Manage menu there is some kind of "packet rate configuration"
I dont know excactly what it does - but it had helped at least two persons with "Packet Loss", crackling, audio breaking up etc.
Normally it should not be necessary, I think - only in special cases. But here it is:
Go to Manage
Networking
Packet Rate Configuration
There Network Packet Rate can be changed - from "Auto" ...
Curious what you changed the Network Packet Rate to? We had a similar issue with one person this evening. Four of us would be in session just fine and the fifth would show up and kill the session. Mainly we all heard a lot of jitter and his packet loss rose to 100%. We all did speedtest.net test to see what our network looked like and the person that had the issues has 25ms of ping latency, which I think may be an issue. Everyone else in or group is less than 20ms, with three of us less than 10 ms...
[/quote]
It was in both cases changed to lowest figure/value - as I remember. The one to the right.
It helped a lot for one of them.
For the second one it only helped a little - and in general the internet latency increased.
25ms PING is high, I think.
I really dont know. precise. My PING is 13
One on JamKazam the other day had 4. And one had 9.
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