App freezing and cra$ng on Windows 10

[gionnio]

Thanks Dimitri, that sounds like good advice.

I don't think my subscription level ($9.99 / month) includes support, but I will update the drivers on my laptop.

I have a Win10 desktop I can install it on to see how that goes.

I also have an older version I can install on the laptop; I'll pass on the update prompts as plan B.