10-26-2022, 10:00 PM
Hello,
The JK support works great for me. If I'm not happy with something I just click on the on the red 'Thumbs down' after a session. I always get an email from support very quick, usually the next day. These responses from JK Support are not automated, they are from real people. They helped me out a few times over the past 2 years and now my JK is configured well and JK performs splendid. Changing the Video settings (when setting up a session) from 'Standard' to 'Beta' gets rid of the crackling noise, which many people describe in this Forum. I had the same issue. Now the crackling is gone and we always have the camera's running. Sometimes our sessions have 6 or more people and take up to 3 hours. No crackling, acceptable latency, great video.
Some of the players are 2500 miles away!
I don't have one reason to complain about anything on JK.
It didn't work well when I started, but the Support team always helped me setting things up the right way.
Main reason for my good experience is that I took the lead by rating a session with Thumbs Down.
I don't want an update, I don't need an update.
I guess I'm the lucky one in this Forum!
The JK support works great for me. If I'm not happy with something I just click on the on the red 'Thumbs down' after a session. I always get an email from support very quick, usually the next day. These responses from JK Support are not automated, they are from real people. They helped me out a few times over the past 2 years and now my JK is configured well and JK performs splendid. Changing the Video settings (when setting up a session) from 'Standard' to 'Beta' gets rid of the crackling noise, which many people describe in this Forum. I had the same issue. Now the crackling is gone and we always have the camera's running. Sometimes our sessions have 6 or more people and take up to 3 hours. No crackling, acceptable latency, great video.
Some of the players are 2500 miles away!
I don't have one reason to complain about anything on JK.
It didn't work well when I started, but the Support team always helped me setting things up the right way.
Main reason for my good experience is that I took the lead by rating a session with Thumbs Down.
I don't want an update, I don't need an update.
I guess I'm the lucky one in this Forum!
Stay safe!