01-28-2022, 02:10 PM
(01-28-2022, 12:49 PM)Bogie Wrote: Hi there,
me and my jam partner are having problems with audio files (backing tracks) now for a while.
Latency and jitter seem to be o.k. but when starting an audio file the result is a cracking noise instead of the original audio content. We tried several things without success:
- reducing the file size of audio files, no improvement
- deleting any files inside the file manager, no improvement
- changing audio bitrate from 2.5 to 2ms (higher values with too much latency), no improvement
- turning off video, no improvement
By the way, instrument signals (sax, guitar) are fine, but a lot of network error messages occur during the sessions, not knowing what the reason for that is.
A little help would be nice.
thanks.
Setup:
- 2 jammers, gold members
- location Germany
- jam time sunday 6.00 p.m.
- internet with 390 Mbps upstream, 227 Mbps downstream (fibre)
- lan, no wifi
- macOS 10.14.6
- mac mini late 2012, 2,3 GHz Intel Core i7, 16 GB Ram
- focusrite solo audio interface
>>>
Hi Bogie,
You say "now for a while", does that mean it has been good (better) before? If so, did anything change in settings/setup?
Are you talking about the tracks acquired through JKz (JamTracks) or other files?
Did you look in the 'Pro-Audio Mixer' if any settings are 'off'? (per the Manage menu)
Did you try a general 'Reset Audio Volumes'? (per the Manage menu)
Since you're both 'gold' members, did you file for support with the JKz team?
> Tamacti Jun <