04-10-2020, 02:31 PM
Hello Jamkazam IT-
Is there any update on the webcam software fix that was slated for 4/7? We ask because we’re in a tough spot, as our church just invested a significant amount in sending out new condenser mics, audio interfaces, Ethernet adapters, etc. to every member of our music ministry team in order to provide everyone with the equipment needed to successfully engage in Jamkazam sessions, as well as invested in all new equipment to build a master home studio at the Pastor’s residence, whom would be conducting and leading the sessions for rehearsal and live services - All with Jamkazam in mind as being the primary factor in this decision.
Every member is a Mac user and using a MacBook Pro, and after attempting our first Jamkazam session as a group last night, it was only the members of our team who had NOT updated to Catalina yet that were able to fully participate with audio AND video. As this Sunday is the most significant Sunday of the year and big part of our reason for this online collaboration endeavor, we are really hoping there is an remedy forthcoming today. Please advise with any update- Thank You!
Is there any update on the webcam software fix that was slated for 4/7? We ask because we’re in a tough spot, as our church just invested a significant amount in sending out new condenser mics, audio interfaces, Ethernet adapters, etc. to every member of our music ministry team in order to provide everyone with the equipment needed to successfully engage in Jamkazam sessions, as well as invested in all new equipment to build a master home studio at the Pastor’s residence, whom would be conducting and leading the sessions for rehearsal and live services - All with Jamkazam in mind as being the primary factor in this decision.
Every member is a Mac user and using a MacBook Pro, and after attempting our first Jamkazam session as a group last night, it was only the members of our team who had NOT updated to Catalina yet that were able to fully participate with audio AND video. As this Sunday is the most significant Sunday of the year and big part of our reason for this online collaboration endeavor, we are really hoping there is an remedy forthcoming today. Please advise with any update- Thank You!