04-25-2021, 09:04 PM
(04-25-2021, 08:25 PM)ARMCL Wrote: Good Evening
I've been using JKZ since last August but since upgrading to the silver plan I get an horrendous crackling noise to the point that JKZ is unusable for me.
My setup is:
AT2020 mic + Stagg XLR cable
Behringer UMC22 + USB 2.0
MacBook Pro (Retina, 13-inch, Early 2015) 2.7 GHz Dual-Core Intel Core i5 8 GB 1867 MHz DDR3
MacOS Big Sur 11.2.3
Instrument is a Hammer Dulcimer, so High attack and long sustain
I originally used a SM57 mic and older lead, but bought the new mic & lead when I started having this crackling sound issue, thinking they might be the cause as both were quite old. However this changed nothing.
I noticed that the crackling seemed to pulsate in volume so wondered if this was something to do with the audio processing. I found if I connected my earphones to the laptop rather than the interface (setting up the audio profile accordingly) the crackling reduced considerably, but I now cannot find a combination of gain and output volume which enables me to play along with anyone - if I turn myself up so that they can hear me, then I am deafened.
I have very little technical knowledge of audio matters, but if anyone can suggest where I might be going wrong it would be much appreciated.
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Hi, did you try to find assistance in 'open sessions'?
There are almost always people online willing to give a hand.
Also, dedicated 'tech sessions' are being held.
It's most likely a setting which is too testing for your AI/computer/network and very unlikely anything to do with your upgrade to silver.
Having your headphones in your pc instead of your AI is not the best choice in any case.
When you're in Europe (timezone) I could 'meet you online' if that's what you'd want to do.