04-25-2021, 08:25 PM
Good Evening
I've been using JKZ since last August but since upgrading to the silver plan I get an horrendous crackling noise to the point that JKZ is unusable for me.
My setup is:
AT2020 mic + Stagg XLR cable
Behringer UMC22 + USB 2.0
MacBook Pro (Retina, 13-inch, Early 2015) 2.7 GHz Dual-Core Intel Core i5 8 GB 1867 MHz DDR3
MacOS Big Sur 11.2.3
Instrument is a Hammer Dulcimer, so High attack and long sustain
I originally used a SM57 mic and older lead, but bought the new mic & lead when I started having this crackling sound issue, thinking they might be the cause as both were quite old. However this changed nothing.
I noticed that the crackling seemed to pulsate in volume so wondered if this was something to do with the audio processing. I found if I connected my earphones to the laptop rather than the interface (setting up the audio profile accordingly) the crackling reduced considerably, but I now cannot find a combination of gain and output volume which enables me to play along with anyone - if I turn myself up so that they can hear me, then I am deafened.
I have very little technical knowledge of audio matters, but if anyone can suggest where I might be going wrong it would be much appreciated.
I've been using JKZ since last August but since upgrading to the silver plan I get an horrendous crackling noise to the point that JKZ is unusable for me.
My setup is:
AT2020 mic + Stagg XLR cable
Behringer UMC22 + USB 2.0
MacBook Pro (Retina, 13-inch, Early 2015) 2.7 GHz Dual-Core Intel Core i5 8 GB 1867 MHz DDR3
MacOS Big Sur 11.2.3
Instrument is a Hammer Dulcimer, so High attack and long sustain
I originally used a SM57 mic and older lead, but bought the new mic & lead when I started having this crackling sound issue, thinking they might be the cause as both were quite old. However this changed nothing.
I noticed that the crackling seemed to pulsate in volume so wondered if this was something to do with the audio processing. I found if I connected my earphones to the laptop rather than the interface (setting up the audio profile accordingly) the crackling reduced considerably, but I now cannot find a combination of gain and output volume which enables me to play along with anyone - if I turn myself up so that they can hear me, then I am deafened.
I have very little technical knowledge of audio matters, but if anyone can suggest where I might be going wrong it would be much appreciated.