03-23-2021, 10:34 AM
(This post was last modified: 03-23-2021, 10:34 AM by Dimitri Muskens.)
(03-23-2021, 03:19 AM)chris hughes denver Wrote:Jamkazam stopped working last night. It immediately crashes after selecting a room to enter or when attempting to create a new room, private or public.
After it crashed the first time, i rebooted, no change. So I uninstalled and reinstaleld, no change. Today I downloaded the latest version and installed it twice, no change. Nothing has changed on my end that I am aware of, and this computer and the other devices in my network are all behaving as normal. I've sent in 10-15 crash reports now, but I really don't know what else to do. This computer is windows 10, 12GB ram, Xeon, everything else is fine! Just Jamkazam is broken.
(03-23-2021, 03:19 AM)chris hughes denver Wrote:Just to add, my background is system administration (Solaris/HPUX/RH/Windows), I'm really not a novice, and the behavior of this program indicates something seriously wrong, as there is no error message or warning given, it just disappears. aarrrghhh.
After it crashed the first time, i rebooted, no change. So I uninstalled and reinstaleld, no change. Today I downloaded the latest version and installed it twice, no change. Nothing has changed on my end that I am aware of, and this computer and the other devices in my network are all behaving as normal. I've sent in 10-15 crash reports now, but I really don't know what else to do. This computer is windows 10, 12GB ram, Xeon, everything else is fine! Just Jamkazam is broken.
OK, I feel stupid, but deleting all the au8dio configuration data has let the thing run again.
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Hi Chris, cool you're back up.
JKz is known to have issues with audio drivers every now and then.
Especially e.g. double installed drivers or packages belonging to sound cards not being used and/or not being present.
There's a few posts on this forum about that subject.
Myself not a big fan of drastic uninstall/reinstall actions (config files/settings files are hardly ever being uninstalled/removed during those actions). The odd reboot every now and then fine. Actually just resetting config (if you can still run that part of an appl.) or deleting a settings/config file would probably be more helpful.