01-25-2021, 12:37 AM
I had previously subscribed at Gold level - at least that's what JK displayed.
Then it displayed that I'm currently on free level, and tells me that I have 10 minutes left this month.
Then I try again to make sure that I have Gold level.
I go for upgrade subscription, choose Gold, get told that this will cost me 9.99 $ per month.
I go ahead. Then it tells me I already have that subscription, and nothing gets changed.
I'm still told that I'm on free level, and that I have 10 minutes left this month.
I try to get an annual subscription for Gold. It tells me that this will cost 99.99 $ per year.
I go ahead. Again it tells me I already have that subscription, and nothing gets changed.
Clearly something is wrong!
How do I get what I want??
Then it displayed that I'm currently on free level, and tells me that I have 10 minutes left this month.
Then I try again to make sure that I have Gold level.
I go for upgrade subscription, choose Gold, get told that this will cost me 9.99 $ per month.
I go ahead. Then it tells me I already have that subscription, and nothing gets changed.
I'm still told that I'm on free level, and that I have 10 minutes left this month.
I try to get an annual subscription for Gold. It tells me that this will cost 99.99 $ per year.
I go ahead. Again it tells me I already have that subscription, and nothing gets changed.
Clearly something is wrong!
How do I get what I want??