Hi,
Just testing out Jamkazam. My audio gear checks out.... but it's not detecting any of my video gear. When I click the pulldown menu, nothing happens.
I've tried connecting my logitech c922 and I also have an elgato capture card connected to a mirrorless camera. I've tried swapping the usb connections so only one is connected at a time... but it's not seeing anything.
System works just fine on Zoom meetings.... but not JamKazam.
I'm running Windows 10 Home on a very capable desktop. When I try to run "test video" it says it's "unable to initialize video window" and to contact support... which I now have. Suggestions?
Sean
Just testing out Jamkazam. My audio gear checks out.... but it's not detecting any of my video gear. When I click the pulldown menu, nothing happens.
I've tried connecting my logitech c922 and I also have an elgato capture card connected to a mirrorless camera. I've tried swapping the usb connections so only one is connected at a time... but it's not seeing anything.
System works just fine on Zoom meetings.... but not JamKazam.
I'm running Windows 10 Home on a very capable desktop. When I try to run "test video" it says it's "unable to initialize video window" and to contact support... which I now have. Suggestions?
Sean