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Jamkazam is moving onto Paid Subscriptions. Donors and volunteers' thoughts?
#44
20 bucks for a paid subscription to a program that works marginally for a 5 piece group (total cost 100 bucks) is pretty outrageous.  I have no problem paying for the service, but I pay less per month for Adobe InDesign and Photoshop, both of which work flawlessly and provide real time service and support when needed.  $5.00 per month for Platinum (if that's what we're using now) is a good rate.

The problem I also see is that for many of us who've been in working bands prior to the pandemic, this has been our only option to attempt to rehearse or put on new material.  It's not an option of choice, but one of necessity and if and when that necessity goes away, so will our 20 buck a month subscriptions.  However, for 5 bucks we'd probably consider staying on.  It is a viable option in better times to go over some things one on one, not it a rehearsal space environment.  It's a great option to run ideas past band members "spontaneously."

But again that's for 5 bucks, maybe slightly more, but not a whole lot.  And... the thing should work.  It shouldn't crash.  Band members shouldn't randomly gray out or disappear altogether.  Audio mix shouldn't suddenly become twice as loud or become "kazoo" like.

And, if these things are the fault of out not knowing how to address issues, set up properly, know our interface... then there should be documentation that easy to find and understand that will help us out.

voutoreenie


Yoon Lee Hi, everyone. 

I just tried opening Jamkazam on my mobile device and found the updated jamkazam webpage showing planned monthly pricing for a number of subscription tiers. 

https://jamkazam.com/remote-music-rehearsals/

Free versions would be limited to 4hrs/month, with each session being limited to 1hr/month, and three paid tiers being offered. 

I understand that Jamkazam now has a sizable community of users and assume that there are cost involved in hosting servers, maintenance and development etc. So Jamkazam finding a sustainable way of growth is something I've been looking forward to, and I believe this wish is shared among many. 

My question is rather, if the existing members had received any newsletters or announcement regarding this change, ESPECIALLY the volunteers and the donors who is helping Jamkazam reach their fundraising goal and more. (no-strings-attached, goodwill donations as far as what I can see)
Seeing the updated page on the plans and pricing without having received any announcement or newsletter, should come as a lack of transparency and consistency to the donors and volunteers, if not all users who are helping to improve Jamkazam by effectively beta testing it as they use it, and actively sending crash reports etc.  
If I may point out as an example, the 'Most Popular' highlight on the middle tier paid subscription plan on their website - I assume this is a common marketing practice yet is a false statement, as nobody on Jamkazam so far could've been a paid subscriber as the plans are listed as 'coming soon' at the time of this posting. Therefore there cannot be any data on which plan is the most popular. 
  • Fellow users, have you received any announcement or newsletter regarding the coming paid subscription plans? 
  • And to the Jamkazam operators, would you share/comment on my concerns regarding the lack of communication on your planned change into a paid subscription service, especially for those who has been volunteers and donors?
  • And again, the community of people who make Jamkazam such a lively and noisy place - what are your thoughts?

Thanks and greetings to everyone, 

- Yoon
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Messages In This Thread
Impact of audio stream quality rates? - by DaveK - 12-04-2020, 09:37 PM
JK moving to paid subscription - by Jonasg - 12-04-2020, 11:12 PM
RE: Jamkazam is moving onto Paid Subscriptions. Donors and volunteers' thoughts? - by voutoreenie - 12-10-2020, 06:55 PM

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