Disconnected from server message

[stephanieschiano]

Can anyone help?  The minute I log in to JK I get the message "disconnected from server, reconnecting in xx seconds."
It never connects and I am unable to do anything.  I am hard wired, running a Mac Book pro late 2008 with Catalina 10.15.6 OS.
I went thru all the set up process and was told the set up was a success.  Any help will be greatly appreciated. 

Same here today (11/14/2020).  Seems like a jam kazam problem because people I was supposed  to jam with are getting the same error.  I'm running Windows 10 by the way