11-11-2020, 01:31 PM
Hi,
we first tried JamKazam last week (version JamKazam-1.0.3903.msi).
Everything worked fine, I could invite friends, create a session and we had a pretty good sound experience, except that I myself had audio drops/outages. But as I have been in WiFi known to be shaky, I installed a LAN cable afterwards.
This week we wanted to jam again, but even before the Software update to 1.0.3912 I had many problems:
I already tried completely uninstalling and re-installing JamKazam - any of the both versions, but nothing helps.
I also tried to remove antivirus tools, lowered my Windows firewall and removed browser plugins => no success.
Can the reason be in the servers ?
What can I do ?
Thanks a lot in adance for any help !!!
Martin
we first tried JamKazam last week (version JamKazam-1.0.3903.msi).
Everything worked fine, I could invite friends, create a session and we had a pretty good sound experience, except that I myself had audio drops/outages. But as I have been in WiFi known to be shaky, I installed a LAN cable afterwards.
This week we wanted to jam again, but even before the Software update to 1.0.3912 I had many problems:
- after starting the app it takes a couple of minutes (!) until every bit of the UI elements are loaded. List of my friends and notificationes are loaded last.
- if I switch to "Create Session" and I press on any of these buttons:
QUICK START PRIVATE
QUICK START PUBLIC
QUICK START FRIENDS
nothing at all happens.
Only pressing on Schedule Future has some effect, but if I come to the page, where I could select friends, they are not shown in the dialog.
So in short: I cannot create any session anymore!
- if a friend of mine creates a session and sends me an invitation, it takes minutes, until the popup is show
if I "join" the session, I am taken to the session page - but there nothing happens - I neither see my jamming friends, nor do I see my controls
I already tried completely uninstalling and re-installing JamKazam - any of the both versions, but nothing helps.
I also tried to remove antivirus tools, lowered my Windows firewall and removed browser plugins => no success.
Can the reason be in the servers ?
What can I do ?
Thanks a lot in adance for any help !!!
Martin