10-03-2020, 10:46 PM
(This post was last modified: 10-03-2020, 10:49 PM by Hutchinscruff.)
(10-01-2020, 11:10 PM)The crash happens when I open JK and let it start up and just wait for 10-20s. If I try and do something it all works but I\ve only got 10-20 before it crashes. If in that time I manage to log off, then next time it starts up it doesn't crash. Well, to be precise, it only crashes when I close it down again. But obviously that's not much use to me. Wrote:(09-30-2020, 10:45 PM)Hutchinscruff So, if you only open Jamkazam and do nothing else, does it crash after 10 minutes? Have you tried stopping all other programs - ie: any anti-virus programs, etc.? Bring up your task manager & see if there are any clues there- ie: memory issues, etc. Wrote: I've just installed the latest JK 1.0.3876 on my Windows 7 SP1 laptop. It installed fine and starts up fine and seems to work briefly but whatever I do after about 10 seconds it crashes with the following:
Problem Event Name: APPCRASH
Application Name: JamKazam.exe
Application Version: 1.0.0.0
Application Timestamp: 5f72098b
Fault Module Name: Qt5Core.dll
Fault Module Version: 5.5.1.0
Fault Module Timestamp: 561c0609
Exception Code: c0000005
Exception Offset: 0015abd1
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
The previous version I had installed, 1.0.3700 didn't have this problem.
Latest update:
As suggested, I uninstalled the drivers for my Scarlett 2i2 and reinstalled them and now it's a lot more stable. It has still crashed a couple of times, but if I run nothing else on the machine it's seems to be reasonably stable.