07-10-2020, 04:09 AM
Hello,
I’ve been on JamKazam weekly for several years now - excellent product! I recently upgraded my PC and audio interface to a new HP with a fast processor and a Focusrite Claret 8Pre USB. At first I had issues getting the latency below 20ms using the Focusrite ASIO drivers, but changing the frame rate to 2ms has solved that problem. I continue to have problems with low volume being output to other players however (same guys I’ve been playing with for some time now). All of my levels sound low to them. I’ve got the preamps on the new interface cranked up to just below clipping and I’ve tried experimenting with various things. I’m using all 8 channels on the interface, btw for acoustic drums. In other programs, the audio interface sounds great, but in JamKazam the levels are low.
Also recording doesn’t seem to be working properly. I’ve noticed when I record, I only hear something if I have the monitoring levels up! I’ve never seen this before, and thought this was controlled in the master mix widget. Cranking up the monitors makes it so I can record, but normally I don’t want the drums in the headphones (already plenty of that at ambient level). I’ve tried playing with the audio boost, master mix, and audio controller without much luck. Everything seems connected (I can hear all mics independently) but it’s too quiet. I’m running Windows 10 with all updates, latest JamKazam and latest Focusrite drivers. Please help!
Thanks,
Flaco
I’ve been on JamKazam weekly for several years now - excellent product! I recently upgraded my PC and audio interface to a new HP with a fast processor and a Focusrite Claret 8Pre USB. At first I had issues getting the latency below 20ms using the Focusrite ASIO drivers, but changing the frame rate to 2ms has solved that problem. I continue to have problems with low volume being output to other players however (same guys I’ve been playing with for some time now). All of my levels sound low to them. I’ve got the preamps on the new interface cranked up to just below clipping and I’ve tried experimenting with various things. I’m using all 8 channels on the interface, btw for acoustic drums. In other programs, the audio interface sounds great, but in JamKazam the levels are low.
Also recording doesn’t seem to be working properly. I’ve noticed when I record, I only hear something if I have the monitoring levels up! I’ve never seen this before, and thought this was controlled in the master mix widget. Cranking up the monitors makes it so I can record, but normally I don’t want the drums in the headphones (already plenty of that at ambient level). I’ve tried playing with the audio boost, master mix, and audio controller without much luck. Everything seems connected (I can hear all mics independently) but it’s too quiet. I’m running Windows 10 with all updates, latest JamKazam and latest Focusrite drivers. Please help!
Thanks,
Flaco