06-16-2020, 03:35 AM
(This post was last modified: 06-16-2020, 03:53 PM by kathoshea.
Edit Reason: Additional information
)
I have a Microsoft Surface Pro 7. I am trying to set up JamKazam using just the built in mic and speakers. My Audio Input Device list is:
Headset microphone (@System32\drivers\...)
Headset microphone – WDM;
Microphone Array 1 (Realtek HD Audio Mic input with SST)-WDM;
Microphone Array 2 (Realtek HD Audio Mic input with SST)-WDM;
Microphone Array 3 (Realtek HD Audio Mic input with SST)-WDM;
PC Speaker (Realtek HD Audio and output with SST) – WDM;
PC Speaker (Realtek HD Audio output with SST) – WDM
Output Audio Device list is:
Headphones 1 (Realtek HD Audio and output with SST) – WDM
Headphones 2 (Realtek HD Audio and output with SST) – WDM
Headset Earphone (@System32\drivers\...)
Speakers 1 (Realtek HD Audio output with SST) – WDM
Speakers 2 (Realtek HD Audio output with SST) – WDM
Regardless of what combination of input and output devices I select, I get the error message “It appears this audio device is not currently connected. Attach the device to your computer and restart the application, or select a different device. If you think your gear is connected and working, try a different sample rate.”
I would greatly appreciate some help.
Other info: Surface Pro 7 has USB 3.0 and USB C ports, and a combo mic/headphones jack. No other apps were running when I attempted the JK setup, and I followed the advice in another post to go to Sound Control Panel and turn off "allow applications to take exclusive control of this device" for speakers and mics.
Headset microphone (@System32\drivers\...)
Headset microphone – WDM;
Microphone Array 1 (Realtek HD Audio Mic input with SST)-WDM;
Microphone Array 2 (Realtek HD Audio Mic input with SST)-WDM;
Microphone Array 3 (Realtek HD Audio Mic input with SST)-WDM;
PC Speaker (Realtek HD Audio and output with SST) – WDM;
PC Speaker (Realtek HD Audio output with SST) – WDM
Output Audio Device list is:
Headphones 1 (Realtek HD Audio and output with SST) – WDM
Headphones 2 (Realtek HD Audio and output with SST) – WDM
Headset Earphone (@System32\drivers\...)
Speakers 1 (Realtek HD Audio output with SST) – WDM
Speakers 2 (Realtek HD Audio output with SST) – WDM
Regardless of what combination of input and output devices I select, I get the error message “It appears this audio device is not currently connected. Attach the device to your computer and restart the application, or select a different device. If you think your gear is connected and working, try a different sample rate.”
I would greatly appreciate some help.
Other info: Surface Pro 7 has USB 3.0 and USB C ports, and a combo mic/headphones jack. No other apps were running when I attempted the JK setup, and I followed the advice in another post to go to Sound Control Panel and turn off "allow applications to take exclusive control of this device" for speakers and mics.