App doesn't open win 10

[ltroiani@gmail.com]

Update 5/25 - I've decided to give it a try and reinstall windows 10 on my computer. After the re-install was complete, first thing I did was to install JK. I opened the app and was happy that my problem was fixed. (drum roll)
Then I installed my Line6 Spider V driver. A few hours later I tried to join my first session. JK was up and running, the amp was connected and the line6 app was running on my PC. 
On JK I went to setup my audio and the app crashed. The app never opened up again after this.